This practical, results-focused workshop equips leaders with the skills to address performance issues while fostering employee growth and accountability. Participants will learn how to balance effective coaching with clear expectations, deliver constructive feedback, and apply progressive discipline fairly and confidently. This session empowers supervisors to lead with empathy, consistency, and professionalism turning challenging conversations into opportunities for development and retention.
Event Details (Two Sessions Available!):
📅 Thursday, July 9, 2026
📍 BBSI Santa Ana - 200 East Sandpointe Ave, Suite 100 Santa Ana, CA 92707
⏰ 8:00 am – 10:30 am
🔊 Co-Facilitator: Michelle Gustilo-Smithson, HR Consultant, BBSI
📅 Thursday, July 16, 2026
📍 BBSI Long Beach - 330 Golden Shore, Suite 170 Long Beach, CA 90802
⏰ 8:00 am – 10:30 am
🔊 Co-Facilitator: Michelle Gustilo-Smithson, HR Consultant, BBSI
Lead Facilitator: Ryan Giffen, Ph.D, HR Consultant, BBSI
Ryan Giffen, is a Human Resources Consultant at BBSI, Santa Ana. Ryan specializes in organizational culture, people strategy, union relations, and workforce development. As a scholar-practitioner, Ryan holds a Ph.D. with published research in both trade and academic journals focusing on organizational culture, employee retention, and person–organization fit. His academic contributions reinforce his practical approach to shaping healthy, high-trust workplace environments.
👉 Please RSVP by using the form!
Event Location:
BBSI Santa Ana & BBSI Long Beach
